Watchdog Directory of Legitimate Websites.
Watchdog Fraud/SCAM Directory of sites to avoid.
** **
We have temporarily removed the list of 81 fraudulent Satellite TV websites due
to threats of legal action from these Cowardly SCAM sites. We are working to have our
directory back up as soon as possible. But we CAN tell you which websites
are NOT frauds. (lawyers .. now try to sue us.)
Recent popularity.
The last few years have seen an explosion of people choosing satellite
over cable or network Tv. Recent polls show some common reasons being superior
picture quality, larger selection of channels and programs, increased availability,
good customer service and the continuing drop in price.
This has been accompanied by large advertising campaigns from satellite Tv retailers. This
has no doubt succeeded in demystifying the technology.
DIRECTV or DISH Network?
Though there are other satellite TV systems (ie; Sky Angel), DIRECTV and DISH Network are
the twin giants in the industry. Between them they claim the overwhelming majority
of all satellite TV systems sold in the United States.
Interestingly, the satellite system services offered by both DIRECTV and DISH Network
are practically interchangeable -- both offer more than 200 program channels,
integrated digital video recording (DVR) capabilities, high definition TV (HDTV)
capabilities, stunning picture and sound quality and award-winning 24-hour customer service
departments.
Where they differ is in pricing and programming. DIRECTV's packages are a little more
expensive, however they do normally include more channels. DISH Network offers
more International and movie channels.
Satellite TV Systems at your fingertips.
Fortunately you no longer need to make a special trip to the mall to pick out a
satellite system. This can now all be done online from the comfort of your home.
The hardest part is finding that reputable provider.
How the legitimate online retailers work.
You place an order with an online satellite TV system retailer. Some actually have
tools on their webpage that allows customers to design systems perfectly matched
to their home. At the time of ordering you will schedule a time that a local professional
installer can come to your home and install the system. The satellite system will either
be shipped to your home before the installation date or the installer will bring it
with them.
It is really that easy. The retailers that have been around a few years have
this process streamlined for efficiency. All the customer needs to do is be at
home during the installation.
Fraudulent websites & potential pitfalls.  
Unfortunately, with any hot product come the scammers. Hundreds of "Satellite TV"
websites have popped up, claiming to offer the best satellite dish deals and promotions.
Their websites look slick to lure unsuspecting customers. Many promise monthly subscription
rates under $10 and next-day installation. But once a customer signs up they find:
- Hidden "activation" and "usage" fees
- High shipping costs for "free" extras
- Installation dates continuously missed or pushed back
- Shoddy installations performed by cheap, inexperienced contractors
- Zero help or customer service
- Outrageous cancellation fees
Most of these SCAM sites won't even respond to customer issues. Eventually they get
shut down due to too many customer complaints, or the State Attorney General
forces them out of business. But the customer has already lost their money, and the SCAMMERS just
open another satellite TV website under a different name in a different state. It's
definitely "buyer beware".
Yes, you can find good deals on Satellite TV systems.
If you can stay away from the SCAM websites, it is possible to find authentic good ...
even great ... deals on Satellite TV systems.
Below is our
list of recommended Online Satellite TV retailers..
This list is compiled from our investigation of Satellite TV retailers and represents
the most popular and respected sites in the industry. All networks listed below
had to satisfy our following minimum requirements:
- In business for at least 1 year.
- Must be certified by the network.
- Have at least 1000 installations.
- No "hidden" fees.
- Customer service available via phone, chat or email.
- 100% guaranteed. (full refund if installation fails)